Dodge Ram

Overall 1.0 of 5
Fit: 3.0 of 5
Finish: 3.0 of 5
Function: 0.5 of 5
Performance: 2.2 of 5
 Terrible waste of money - go somewhere else
CX Series : Dodge Ram

January 15, 2024    Posted by: Matthew
I have had caps on my trucks for 25 years. And, never had a problem. Don't remember the manufacturers. When I purchased my RAM, I ordered the cap thru the dealer. I knew the cost would be higher than doing it on my own, but the convenience was worth it, or so I thought. It took 3 months to receive the cap. Once it was installed, it leaked every time it rained. While the dealer was working on it, I wrote to ARE. Auto response said expect comtact in 1-2 business days. After 2+ weeks, I got an email that stated my issue was DONE. I had received no contact from Customer Service. After 3 more cycles, I finally got a response with a name. Unfortunately, still no response. BOTTOM LINE, the quality of the cap is very poor.

3 Found This Review Helpful

[ Read all Matthew's Reviews ]




Overall 3.0 of 5
Fit: 3.0 of 5
Finish: 3.0 of 5
Function: 3.0 of 5
Performance: 3.0 of 5
 Fitment
V Series : Dodge Ram

January 06, 2024    Posted by: Bob
I think the fitting of the cap is a little bit off. There is about a quarter inch of miss alignment from the bed of the truck and the cap. Also gap along the driver side is tighter at the front than it is in the rear. Passenger side seems to be okay. Paint on passenger side is rough to the touch like it may not have been buffed and the rest of the cap is smooth.

4 Found This Review Helpful

[ Read all Bob's Reviews ]




Overall 0.5 of 5
Fit: 3.0 of 5
Finish: 0.5 of 5
Function: 1.0 of 5
Performance: 1.5 of 5
 Poor quality product and terrible customer service and dealer support
Z Series : Dodge Ram

November 20, 2023    Posted by: John
Went back to factory due to poor quality could not touch interior due to fiberglass being poorly finished I was told that was an acceptable level of quality leaks everywhere even after installing a new back for and sealing everything up ( was performed by a factory rep at the dealer) Windsor’s leak back glass leaks back door leaks and now the roof rack bolts are leaking gave up on trying to deal with A.R.E and the dealer. They screen the reviews so I know this will never get posted because they know they have an issue and can’t address it.

5 Found This Review Helpful

[ Read all John's Reviews ]



3 of 669 Reviews